Panhandling, if it is not aggressive, nor near a store entrance he was nowhere near your entrance , or a public washroom or if it is not addressed to someone inside a car, is not illegal in Vancouver. It does need to be available in the same size and color for us to honor this price. I finally gave up talking to her because it was obvious she wasn't interested in what I was telling her. Expires Nov 30 Topshop has some of the most fashion-forward styles on the market, and when you shop this Nordstrom promo, you can save percent off your favorite Topshop apparel.
Leather and synthetic construction. Jack Rogers Ruby Sandal at Nordstrom Topstitching and woven details add depth to this simple suede sneaker. Woven quarter panel details. Runs large; if between sizes, order next size down. Donald Pliner Dani Wedge Sandal A crossover vamp creates stylish stability on a textured black suede sandal. Adjustable ankle strap with buckle See More Via Spiga Shoes. Textile and synthetic construction. Removable insole with arch support.
New Balance v5 Running Shoe at Perforated leather enhances the breezy appeal of a wear-with-anything open-toe slide sandal lofted by a chunky stacked heel. See More Dolce Vita Shoes. Side logo stripe detail.
Imported See More Puma Shoes. Mesh and synthetic upper. New Balance Fresh Foam Sneaker A classic slip-on TOMS sneaker is perfect for your on-the-go lifestyle. Perforated and topstitched detail. ImportedThis item cannot be The breathable mesh allows for continuous air flow while the SoftFoam memory foam insole cradles your feet for all day comfort like only Puma can provide. See More Puma Shoes. Fun color-pop tassels dance above the thong strap of an ankle-wrap sandal made with a lightly cushioned footbed.
Since all other places have always delivered packages, I have to conclude that their shipping service is chaotic. Most upsetting, is that they have begun to charge to things that aren't delivered.
This is the only way I can express how angry and disappointed we are with Nordstrom! I bought Salvatore Ferragamo belt from Nordstrom and they sent a totally different item and when we went to change it the rude staff said, "This is a fake one" and they even accused of stealing the original one and bringing back the fake one to get a new one!!!
Waste of money and they even insult you! I trust few credit card companies, maybe just Capital One I trust, but also few store credit companies and Nordstrom Rewards card is one of them. I have been screwed over and overcharged so many times. This company and their card might as well be a scam. I am very disappointed, upset, and was way too trusting of this company and their card services.
I should have listened to verbal bad reviews I was getting. Nordstrom you should get your act together with your card services. You do have dissatisfied customers. I like this cleanser for the face. I use it with my brush. It clean the face very well and it plant like that's why I got it. Something good for the skin. I been waiting to get this product and I like it very much. I returned via mail an item that was purchased online. The package was processed and I received an email to let me know I was going to be credited - BUT that credit has never appeared on my card.
AND this is not the only time!! I think they have issues batch processing their returns once in a while, but they don't care. All I have is to fight the purchase with my CC I made a La Mer purchase with gifts this morning.
Originally I was planning to change my order, so I talked to the customer agent online and told her to cancel my order. However, I changed my mind right away, so I chatted with the agent again don't cancel my order. She confirmed twice my order won't be cancelled. My order still got cancelled in the afternoon even the agent confirmed twice my order won't be cancelled.
So I talked to online agent one more time in the afternoon and ask them to fix it. They said the gift were already ran out, they can place my order again but there is no gift. It is a purely Nordstrom error and they refuse to fix it. Don't shop with Nordstrom!!! Try someone else like Bergdorf Goodman or even Macy's.
They have much better services!!! I had to return a sweater that gave me a rash and caused me to itch. I was greatly allergic to the sweater.
I chatted with a Man online about this problem. He sent me a return label to send the sweater back due to the fact the sweater caused me to itch. He told me that when they received the sweater they would credit my Mastercard for the full amount that I paid. After more than a week I called Nordstrom Rack Online to check on the status of my sweater return. When I told her that I had been promised the entire credit to my Mastercard by 2 other people, Shalonda barked back at me with a most nasty tone and said, "Absolutely no!
She is sending me a gift card for half of the value and a credit to my Mastercard for the other half. I finally gave up talking to her because it was obvious she wasn't interested in what I was telling her. After all, I had been on hold for over 47 minutes waiting for her. Nordstrom used to have outstanding customer service but with supervisors like Shalonda Being rude and nasty to customers I think the level of customer service that Nordstrom's now gives is The Very Worst Ever!
I had just received my notes from the end of my statement, I went to check out and saw my 60 dollars in notes had automatically been added to my total. I went back to add one more item to my cart, when I returned to the cart my notes had disappeared. I called customer service, after being on the phone for 34 minutes on hold for most of it , they did nothing to solve the problem, the girl was totally unhelpful, I will be cancelling my card with them because of this.
Especially when their rewards are by no means the best around and I could be getting much better rewards from some other Credit Card company, and rewards that won't just vanish. I'll be taking my high-end business to an actual high-end company like, Neiman Marcus or Cos Bar from here on out. I was a new college professor and Barbara a second grade teacher, so money was important. My wife ordered a pair of pants online.
We rely on the Internet because we live in a rural town in Montana. The pants arrived with the security tag still attached. It was a mistake and disappointing, but easy to forgive.
Barbara called customer care and was told that she would have to repurchase the pants, return the security tag pants and wait up to two weeks after the faulty pants were received to have the original purchase credited. They did promise to send the new pants express mail, although they took five days to arrive. This should have been a simple exchange. My wife of 45 years is a lovely, trusting woman and I have seen people try to take advantage of her over the years.
I only step in when I have to. Two more emails from me resulted in a phone call to Barbara rescinding the original requirement to purchase the pants again and wait for credit on the security tag pants. I immediately drove 25 miles to town to mail back the pants. Here is where I got upset. My request was declined. I asked the customer care representative to connect me to her supervisor.
I got another email from another representative supervisor? Recently, we returned three items with the tags on it that we never wore. We sent it to the address on their website. Two items we sent with a tracking number, one without. His assistant told us they, Nordstrom, would not reimburse us for ANY of our lost items. We took them to small claims court and won. They had the nerve to send this young, poor girl down to where we live to our courthouse.
She was so nervous and she had no idea what she was doing. They have the BEST customer service out there, and much better merchandise. Order was places at 9 pm on a Saturday. Decided the next day on Sunday that I really did not want the order. Called to cancel and was told by a very rude Customer Service Rep that there is a 2 hour cancellation policy and I past the time. Order had not shipped yet. Nope 2 hour policy. And said, "Is there any else I can do for you?
Called again to check to see if missing item had shipped, because I did not want it, again I was told, "We have a 2 hour cancel policy". Item was not shipped until the middle of May. It is now June. Called to see why credit was not processed and was told I needed to make sure UPS really sent it back to them. Beyond RUDE attitude that they must go to classes for because they cannot learn this on their own. Their Customer Service department has several complaints just like mine. Did not even get into the Supervisor's response to her reps.
I was shopping at the Nordstrom store which is located Natick mall today, for girl's dresses, But I had a bad experience with their customer service. I think that it has to do with because I was different from the people that they were helping and their looks.
Since I was Muslim women and they may be thinking that I don't have money. Yet, they were kept following me everywhere I went to store keep assisting me or pretending they want to help me, but actually I feel uncomfortable with how they treat people like me. However, I have bought the dresses for my daughter, which was quite expensive, and paid in cash. After that, the lady who was the customer service didn't even give me or hand me my baby dress. She has just handed the receipt and put the bag under their desk, and she just walks out.
Then I called her, and I ask her where my dress is. She says, "Oh it's under the dress get over there. I have been shopping this store more than 6 yrs.
But today will be my last day unless they change those people thinking they can mistreat other human beings while they have gotten paid for to do a good job for someone's else business. Absolute horrible, misleading shipping. Then, we get the items, minus one, so I'm trying to track it and guess what? There's no way to track the item that's missing, seriously, Google "Nordstrom Tracking" and if you're lucky it'll be a tracking watch. I shopped Nordstrom for as long as I can remember, but that day has come to an end!
The store use to bright and full of energy, now they are dim and empty! I guess management is relying on new age brainless wonders to make business decisions on how to run the stores. The women shoe department is nothing compared to how it was just a few years ago.
There are few styles to choose from that aren't attractive whatsoever. There is a hassle to return an item even if you have a receipt. How are they staying in business? I want to see and try on what I want to buy! You would think that I asked for the moon when I requested a sample from the cosmetic counter! The total Nordstrom experience is gone You have lost me as customer and I won't be back. I closed my Nordstrom credit card as they are awful too.
I look forward to shopping at Neiman Marcus! It is a great place to shop at but their prices are a little too high. And sometimes they don't have shoes in stock. You have to wait a very long time for them to restock. And when they have it in stock they don't have your size. When buying a pair of boots I asked the saleswomen where I might find a raincoat in the store, "Oh," she said, "Those are upstairs. When we are finished here I'LL take you up there, and show you where they are".
I thought I would share with everyone my last and I do mean last visit to Nordstrom Rack. Throughout my whole career in Customer Service, it seemed like in every training class, Nordstrom's was always mentioned. Their Customer Service was like no other retailer, it was top of the line, and every retailer or any company providing Customer Service would strive for being half as good as Nordstrom's was. I've heard story after unbelievable story of what this store would do to provide an excellent Customer Service experience.
Well today I found out that Nordstrom Rack, does not mirror the same service that their regular stores provide. I wanted to exchange a pair of pants, never worn still had tags on, with a receipt and in the same bag that it was purchased in. Mind you I asked for an exchange not credit or refund. They denied the exchange because it was over 90 days! They said they don't have the same policies as the Nordstrom store because they are an outlet store. I paid the full price that was on the tag!
I was thoroughly disgusted! Everything I had known all my life about this Nordstrom company had disintegrated to nothing! Let me tell you that TJ Maxx will take any exchange, without a receipt or tags and purchased over a year or more ago! They have all the selections that Nordstrom Rack has and at a better discount!
The fact that the pants they wouldn't exchange for me were still selling on the floor was even more infuriating! I am through with Nordstrom Rack, their Customer Service and exchange policy is worse than any other retailer. I find better prices, variety without the hassle of going to the stores. I also enjoy free shipping at Nordstrom.
Also Target and Walmart have a minimum purchase for free ship. I returned 2 out of 3 on-line items I purchased I am going to take back the 3rd on principle - They had computer issues so I waited 20 minutes and was told items would come off my bill as I left them there and received a written note stating they were returned and would be credited to my account TODAY.
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